Billings Public Works Department

A software transition gone awry left many homeowners in Billings with sticker shock when they got a look at their city water bill in 2024. More than a year later, and the city could shut off service to hundreds of homes with unpaid bills.

The city says billing delays are largely responsible for the high fees people are seeing on their recent utility bills.

Billings Public Works Department has some suggestions for businesses and facilities getting ready to reopen under Governor Steve Bullock’s phased…