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  • When COVID-19 safety protocols shifted whole sectors of the healthcare industry from in person visits to a telehealth model, Arjun and Hannah Verma watched their parents, a pulmonologist and a cardiologist, fret about some of their elderly patients who were unprepared for the switch. The elder Vermas were concerned that their patients who didn’t own camera enabled devices or know how to use video conferencing platforms would be forced to forgo critical care.